Terms of Service

Last updated: January 2024

Welcome to Florenyx Eco-Market. These Terms of Service ("Terms") govern your use of our website and services. By accessing and using this website, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our website.

1. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Florenyx Eco-Market's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• • Modify or copy the materials
• • Use the materials for any commercial purpose or for any public display
• • Attempt to decompile or reverse engineer any software contained on the website
• • Remove any copyright or other proprietary notations from the materials
• • Transfer the materials to another person or "mirror" the materials on any other server
• • Harass, threaten, or harm other users of the website
• • Engage in any form of automated data collection or scraping

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Florenyx Eco-Market at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

2. Disclaimer of Warranties

The materials on Florenyx Eco-Market's website are provided on an 'as is' basis. Florenyx Eco-Market makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Florenyx Eco-Market does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

3. Limitations of Liability

In no event shall Florenyx Eco-Market or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Florenyx Eco-Market's website, even if Florenyx Eco-Market or an authorized representative has been notified orally or in writing of the possibility of such damage.

Some jurisdictions do not allow limitations on implied warranties, so the above limitation may not apply to you. To the maximum extent permitted by law, Florenyx Eco-Market's total liability to you in connection with your use of this website shall not exceed the amount paid by you, if any, in the twelve months preceding the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages. This includes but is not limited to damages for loss of profits, loss of revenue, loss of data, loss of use, or other intangible losses.

4. Accuracy of Materials

The materials appearing on Florenyx Eco-Market's website could include technical, typographical, or photographic errors. Florenyx Eco-Market does not warrant that any of the materials on its website are accurate, complete, or current. Florenyx Eco-Market may make changes to the materials contained on its website at any time without notice.

Product images on our website are for illustrative purposes only and may not be an exact representation of the actual product. Colors and dimensions may vary slightly due to differences in lighting, screen settings, and manufacturing processes. We recommend reviewing detailed product specifications and contacting our customer service team if you have specific questions about product appearance or specifications.

Pricing information is subject to change without notice. We reserve the right to limit quantities and to discontinue any product at any time. All prices are subject to applicable taxes unless otherwise stated.

5. Links

Florenyx Eco-Market has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Florenyx Eco-Market of the site. Use of any such linked website is at the user's own risk.

If you discover that any linked website contains inappropriate, offensive, or illegal content, please notify us immediately. We will investigate and take appropriate action, which may include removing the link from our website.

External links are provided for your convenience and information. Florenyx Eco-Market is not responsible for the availability, accuracy, or content of external websites. We do not endorse any products, services, or information provided by third parties, and your use of such websites is at your own risk and subject to their terms and conditions.

6. Modifications

Florenyx Eco-Market may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. We encourage you to review these Terms periodically to stay informed of any changes.

If we make material changes to these Terms, we will notify you by posting the updated Terms on our website and updating the "Last updated" date at the top of this page. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

If you do not agree to the modified Terms, you should discontinue your use of the website immediately. We recommend that you check this page frequently to review the current Terms so you are aware of any revisions.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States of America, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Any legal action or proceeding arising out of or relating to these Terms or your use of the website shall be brought exclusively in the courts located in New York, and you consent to the personal jurisdiction and venue of such courts.

8. User Accounts and Registration

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

You represent and warrant that the information you provide during registration is accurate, complete, and current. You agree to update your account information as necessary to keep it accurate and current. We reserve the right to suspend or terminate your account if we believe you have provided false, misleading, or incomplete information.

You agree not to create multiple accounts or use another person's account without permission. You also agree not to use your account for any illegal or unauthorized purpose, including but not limited to fraud, harassment, or the violation of any applicable laws or regulations.

Florenyx Eco-Market reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe you have violated these Terms or engaged in any fraudulent or illegal activity.

9. Product Orders and Sales

All orders placed through our website constitute an offer to purchase products subject to these Terms and our acceptance. We reserve the right to refuse any order or to limit the quantity of products ordered. We also reserve the right to discontinue any product at any time.

Prices and availability of products are subject to change without notice. We strive to maintain accurate pricing information on our website; however, errors may occur. If a product's price is significantly lower than expected, we may cancel your order and notify you of the error before processing payment.

By placing an order, you represent that you are at least 18 years old and have the legal capacity to enter into a binding contract. You also represent that all information you provide in connection with your order is accurate and truthful.

Payment must be received before your order is processed. We accept various payment methods as indicated on our website. All transactions are subject to verification and fraud prevention procedures. If your payment is declined or flagged for suspicious activity, we reserve the right to cancel your order and contact you for additional information.

10. Shipping and Delivery

We will make reasonable efforts to deliver your order within the estimated timeframe provided at the time of purchase. However, delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather conditions, natural disasters, or other circumstances beyond our control.

Risk of loss and title for all products pass to you upon delivery to the shipping address provided. You are responsible for inspecting your order upon receipt and notifying us of any damage or discrepancies within 48 hours of delivery. Claims for damage or missing items must be reported within this timeframe to be eligible for resolution.

For detailed information about shipping costs, delivery times, and our shipping policies, please visit our Delivery & Payment page.

International orders may be subject to customs duties, taxes, and import fees. You are responsible for all applicable duties and taxes on international shipments. Florenyx Eco-Market is not responsible for delays or issues caused by customs clearance.

11. Returns and Refunds

Our return and refund policy is designed to ensure your satisfaction with your purchase. Products may be returned within 30 days of receipt if they are unused, undamaged, and in original packaging. To be eligible for a return, you must contact our customer service team to obtain a return authorization number.

Once your return is approved and received, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method used for the purchase. Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.

Certain items, such as personalized products, clearance items, and final sale items, are not eligible for return. Additionally, products that show signs of use, damage, or alteration beyond normal handling may be refused or subject to a restocking fee.

If you receive a damaged or defective product, please contact us immediately with photos of the damage. We will work with you to resolve the issue, which may include replacement or refund at our discretion.

For specific questions about returns and refunds, please contact our customer service team at [email protected] or call +1 (212) 736-3100.

12. Intellectual Property Rights

All content on the Florenyx Eco-Market website, including text, graphics, logos, images, audio clips, and software, is the property of Florenyx Eco-Market or its content suppliers and is protected by international copyright laws. Unauthorized reproduction or distribution of this content is prohibited.

You may not reproduce, modify, distribute, or display any content from our website without our prior written permission. This includes but is not limited to product descriptions, images, prices, and promotional materials. Any unauthorized use of our intellectual property may result in legal action.

Florenyx Eco-Market respects the intellectual property rights of others. If you believe that any content on our website infringes your intellectual property rights, please contact us immediately with details of the infringement. We will investigate and take appropriate action, which may include removing the content or taking legal action against the infringing party.

Trademarks, logos, and brand names displayed on our website are the property of their respective owners. The use of these trademarks does not imply any affiliation with or endorsement by the trademark owners.

13. User-Generated Content

If you submit any content to our website, including reviews, comments, photos, or other materials, you grant Florenyx Eco-Market a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display this content in any medium.

You represent and warrant that any content you submit is original, does not infringe any third-party rights, and complies with all applicable laws and regulations. You also warrant that you have the right to grant the license described above.

We reserve the right to remove any user-generated content that we deem offensive, inappropriate, defamatory, or in violation of these Terms. We also reserve the right to ban users who repeatedly submit inappropriate content.

By submitting content to our website, you acknowledge that this content may be viewed by other users and that you assume all risks associated with the public display of your content. We are not responsible for any consequences resulting from the publication of your user-generated content.

14. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with applicable data protection laws. We collect personal information only for legitimate business purposes and will not share your information with third parties without your consent, except as required by law.

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have questions about our privacy practices, please contact us at [email protected].

We also use cookies and similar technologies to enhance your browsing experience. For more information about our use of cookies, please review our Cookie Policy.

15. Prohibited Activities

You agree not to engage in any of the following prohibited activities while using our website:

• • Uploading or transmitting viruses, malware, or any other malicious code
• • Attempting to gain unauthorized access to our systems or networks
• • Engaging in any form of harassment, abuse, or threatening behavior toward other users
• • Posting or transmitting obscene, defamatory, or illegal content
• • Engaging in fraudulent or deceptive practices, including identity theft
• • Violating any applicable laws or regulations
• • Spamming, phishing, or engaging in other deceptive practices
• • Collecting or harvesting personal information from other users without consent

Any violation of these prohibited activities may result in immediate termination of your account and legal action against you.

16. Third-Party Services and Integrations

Our website may integrate with third-party services, including payment processors, shipping providers, and analytics platforms. Your use of these third-party services is subject to their respective terms and privacy policies. Florenyx Eco-Market is not responsible for the actions, practices, or policies of third-party service providers.

We do not endorse or guarantee the quality, accuracy, or reliability of third-party services. Any issues or disputes arising from your use of third-party services should be addressed directly with the service provider.

Florenyx Eco-Market reserves the right to modify, suspend, or discontinue any third-party integrations at any time without prior notice.

17. Indemnification

You agree to indemnify and hold harmless Florenyx Eco-Market, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising out of your use of the website or violation of these Terms.

This indemnification obligation applies to any claims arising from your user-generated content, your violation of applicable laws, your infringement of third-party rights, or any other breach of these Terms.

Florenyx Eco-Market reserves the right to assume the defense of any indemnified claim at your expense. You agree to cooperate fully with us in the defense of any such claim.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms.

The remaining provisions of these Terms shall continue in full force and effect. The severability of any provision shall not affect the validity or enforceability of any other provision contained herein.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, and any other policies or agreements posted on our website, constitute the entire agreement between you and Florenyx Eco-Market regarding your use of the website and supersede all prior and contemporaneous agreements, understandings, and negotiations.

If there is any conflict between these Terms and any other policy or agreement posted on our website, these Terms shall prevail unless otherwise expressly stated.

No waiver of any provision of these Terms shall be deemed or shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver unless otherwise expressly provided.

20. Contact Information

If you have any questions about these Terms of Service or need to report a violation, please contact us using the information below: