Cookie Policy
At Florenyx Eco-Market, we use cookies and similar tracking technologies to enhance your browsing experience, understand how you interact with our website, and improve our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information about your browsing activity and preferences. Cookies are widely used by websites to remember information about visitors, improve user experience, and analyze website traffic patterns.
When you visit our website, our servers send a cookie to your device. Your browser stores this cookie and sends it back to our servers with subsequent requests. This allows us to recognize you as a returning visitor and maintain your preferences across sessions.
Cookies themselves do not contain viruses or malware. They are simple data files that cannot execute code or spread infections. However, they can be used to track your online activity, which is why understanding cookie usage is important for your privacy.
Note: Most modern browsers allow you to control cookies through settings. You can choose to accept, reject, or delete cookies at any time. However, disabling cookies may affect your ability to use certain features of our website.
Types of Cookies We Use
Essential Cookies
Essential cookies are necessary for the basic functioning of our website. These cookies enable core functionality such as user authentication, account security, and session management. Without these cookies, you would not be able to log in, maintain a shopping cart, or complete transactions on our platform.
- Session cookies that maintain your login status
- Security cookies that protect against fraud and unauthorized access
- Preference cookies that remember your language and currency selections
- Shopping cart cookies that store items you've selected
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website. They collect anonymous data about page views, click patterns, user flow, and device information. This information allows us to identify technical issues, optimize website performance, and improve the overall user experience.
- Google Analytics cookies for traffic analysis and user behavior tracking
- Performance monitoring cookies that track page load times and errors
- Device information cookies that help us optimize for different screen sizes
- User flow cookies that show us how visitors navigate through our site
Marketing & Advertising Cookies
Marketing cookies allow us to deliver personalized advertising content and measure the effectiveness of our marketing campaigns. These cookies track your interests and browsing behavior to show you relevant products and promotions both on our website and across other platforms.
- Retargeting cookies that show you ads for products you've viewed
- Conversion tracking cookies that measure if our ads led to a purchase
- Social media cookies that enable sharing buttons and social login features
- Interest-based advertising cookies from third-party ad networks
Functional Cookies
Functional cookies enhance your experience by remembering your choices and preferences. They enable personalized features such as saved addresses, product recommendations, and customized content based on your interests and previous interactions with our site.
- Preference cookies that remember your account settings
- Recommendation cookies that personalize product suggestions
- Saved items cookies for wishlists and saved products
- Customer service cookies that enable live chat functionality
How We Use Cookies
Florenyx Eco-Market uses cookies for a variety of purposes designed to improve your experience and help us serve you better:
User Experience
Cookies help us remember your preferences, language selection, and site customizations so you don't have to set them every time you visit.
Account Management
We use cookies to maintain your login session, keep you authenticated, and provide secure access to your account information and order history.
Shopping Features
Cookies enable your shopping cart functionality, allowing you to add items and complete purchases without losing your selections.
Performance Monitoring
We analyze cookie data to identify technical issues, optimize website speed, and ensure our platform performs reliably for all users.
Personalization
Cookies help us deliver personalized product recommendations and content based on your browsing history and preferences.
Marketing Analytics
We use cookies to measure the success of our marketing campaigns and understand which products and services interest you most.
Third-Party Cookies
In addition to our own cookies, we allow third-party service providers to place cookies on your device. These partners help us deliver services such as analytics, advertising, and customer support. Third-party cookies may be used to track your activity across multiple websites.
Third-Party Partners
- Google Analytics: Provides detailed analytics about website traffic and user behavior
- Facebook Pixel: Enables retargeting and conversion tracking for Facebook advertising
- Stripe & PayPal: Payment processors that use cookies for transaction security
- Zendesk: Customer support platform that enables live chat functionality
- Google Ads & Microsoft Advertising: Display advertising networks for retargeting campaigns
- Mailchimp: Email marketing platform for newsletter subscriptions
These third-party providers have their own cookie policies and privacy practices. We recommend reviewing their privacy policies to understand how they collect and use your information. You can opt out of many third-party cookies through their respective platforms or by using privacy tools like the Digital Advertising Alliance's opt-out tool.
Cookie Duration
Cookies have different lifespans depending on their purpose and type. Understanding cookie duration helps you know how long your information is retained:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Maintain login and shopping cart during your visit |
| Persistent Cookies | 1 month to 2 years | Remember preferences and enable personalization |
| Analytics Cookies | 6 months to 2 years | Track user behavior and website performance |
| Marketing Cookies | 1 month to 2 years | Enable retargeting and measure ad effectiveness |
| Security Cookies | Until logout or expiry | Protect your account and prevent fraud |
When a persistent cookie expires, it is automatically deleted from your device. You can also manually delete cookies at any time through your browser settings. We regularly review and update our cookie practices to ensure they remain necessary and aligned with your privacy expectations.
Your Cookie Choices & Control
You have full control over cookie settings in your browser. Most modern browsers provide tools to manage, accept, or reject cookies. Here's how you can control cookies on popular browsers:
Google Chrome
Open Chrome Settings → Privacy and security → Cookies and other site data → Manage all cookies and site data. You can view, search, and delete cookies individually or in bulk.
Mozilla Firefox
Open Firefox Preferences → Privacy & Security → Cookies and Site Data → Manage Cookies. You can delete cookies immediately or set Firefox to clear them when closing the browser.
Safari
Open Safari Preferences → Privacy → Manage Website Data. You can see which websites have stored data and remove cookies for specific sites or all sites at once.
Microsoft Edge
Open Edge Settings → Privacy, search, and services → Clear browsing data → Cookies and other site data. You can set Edge to delete cookies on exit or manage them manually.
Important Notice
Disabling essential cookies may prevent you from using key features of our website, such as:
- Logging into your account
- Adding items to your shopping cart
- Completing purchases
- Accessing saved preferences and order history
Do Not Track (DNT)
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating your preference not to be tracked. While we respect your privacy choices, we do not currently alter our cookie practices based on DNT signals because there is no industry-wide standard for DNT implementation.
However, you can still control tracking through your browser settings, cookie preferences, and by opting out of third-party advertising networks. If you have specific privacy concerns, please contact us directly at [email protected] and we'll be happy to discuss your options.
Privacy Tip: You can also use privacy-focused browsers like Brave or DuckDuckGo, or install privacy extensions like uBlock Origin and Privacy Badger to further control tracking across websites.
Compliance & Legal
Our cookie practices comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA), and other regional privacy standards.
GDPR Compliance
We obtain explicit consent before placing non-essential cookies on devices of users in the European Union. You can withdraw consent at any time through your cookie preferences.
CCPA Compliance
California residents have the right to know what personal information is collected, delete personal information, and opt-out of the sale of personal information.
Cookie Banner
Our cookie banner appears when you first visit the site, giving you the option to accept, reject, or customize your cookie preferences before browsing.
Transparency
We maintain transparency about our cookie practices and regularly update this policy to reflect any changes in how we use cookies.
For more information about how we handle your personal data, please review our Privacy Policy and Terms of Service.
Updates to This Cookie Policy
Florenyx Eco-Market may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.
If we make significant changes to how we use cookies, we will notify you through prominent notice on our website or by sending you an email notification. Your continued use of our website after updates constitutes your acceptance of the revised Cookie Policy.
Last Updated: January 2024
Contact Us About Cookies
If you have questions, concerns, or requests regarding our cookie practices, we're here to help. You can reach out to our privacy team through any of the following methods:
Mailing Address
Tech Innovations Inc. 350 5th Avenue New York, NY 10118, USA
Business Hours
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
We typically respond to cookie-related inquiries within 5-7 business days. Please provide as much detail as possible about your request to help us assist you more effectively.
Related Policies
For comprehensive information about your privacy and our practices, please review the following related documents: